The second-hand marketplace Members Share Anger Regarding Size Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The second-hand shopping app has altered its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a modified sizing category compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to check their listings and manually change the size when needed, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter with a size spectrum like S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was previously a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Necessary Adjustments
A different user, based in Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options after backlash from users.
